Housekeeping & Maintenance

Maintenance

For help with doors, cookers, lights, plumbing, etc., please use the property maintenance request web form.  By making the request yourself, you are giving maintenance permission to enter your accommodation in your absence. All requests are responded to as soon as possible during working hours of Monday - Friday (07:30 until 16:00); outside of these hours contact the Lodge for urgent requests only. On-call Maintenance staff are available 24/7 for emergencies only.

Housekeeping

For help with housekeeping issues, including furniture, soft furnishings, recycling etc, cleaning queries please use the housekeeping request web form. All requests are responded to as soon as possible during working hours of Monday - Friday (06:00 until 14:00).

Housekeeping Expectations

What can you expect from the housekeeping team and what do we expect from you? Please see link below: 

Housekeeping Services

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Kitchen and Bedding Packs

Information on purchasing items from our approved partners can be found here

In Emergencies

In the case of a genuine emergency e.g. a flood, loss of power, etc. please contact the lodge (Tel: 01865 274100) who will assist you.

Please note

• All housekeeping and maintenance requests should be reported through the online system.
• Staff have access to all accommodation and common rooms and carry appropriate college identity cards.
• Your attendance is not necessary while repairs are carried out. 

Housekeeping Service in Accommodation

Our College Housekeeping team will be carrying out cleaning in rooms and common areas of our residential buildings as per the schedules at the links below: